Excellent experience! Took in the lid to our grille for help getting the handle securely attached... Not only did the employee meet me at the door and ask how he could help, but he fixed the handle for me free of charge! It only required a few new nuts/bolts. He asked if I needed anything else, and he was able to help me find supplies to resolve a ceiling fan issue at home. Friendly, knowledgeable, helpful, and fast! I believe the employee's name was Jason.
Highly Professional and Personable
I brought in a small, retail pressure washer to solicit a quote on pressure hose repairs. They looked over my machine, helped me to disconnect the existing hose (I would NOT have figured it out on my own), and quoted me their best price to replace it with industrial grade hoses. Realizing that industrial grade pressure washing is both overkill and expensive relative to the cost of a new entry-level machine like mine, they proceeded to tell me that I'd be better off going to Walmart for my repairs and they even showed me the exact item I needed on the Walmart Web site. They spent a good 15-25 minutes with me, just to send me to Walmart to resolve my particular problem. It is so...
did a great job
they came out and fixed the gutter and repaired the rotted wood behind it due to using a company that had no regard for doing it right the first time. quote was right on, people were very good at their job and I will be using them again for many other things I need done in this old house, highly reccomend them as they actually give a detailed job description and seemed to know exactly what they are talking about. the other quotes I got for the same job, well they said I guess we need to maybe do this, but we need to ask someone else first, not toolbox, they just stated all the work it needed and did it.
Great Hometown Business
I have been in Roswell Hardware several times recently for small items and have always found them to be very helpful and accommodating. In fact, I called last week, a few days before Christmas, and thought they wouldn't have time to answer my question and was surprised at the amount of time they spent on the phone with me. Two days ago, we experienced outstanding pizza made on a Big Green Egg purchased at Roswell Hardware, and were told it is THE place to purchase this grill.
I Can Do It and They Can Help
I have been a Home Depot customer for many years and the North Fulton store (#131) is by far my favorite. It is very convenient to my home in Duluth and shares a parking lot with Zaxbys so I can grab a good lunch within walking distance before shopping. It is one of the older locations so it's not as pretty as the Suwanee store that is close to my wife's office, but I far prefer its more compact and logical layout. I recently bought a new door for my garage and some Christmas presents for the wife (she honestly does LOVE getting presents from the Depot) and the associate, David, couldn't have been more helpful. He not only helped me pick out a door in Millworks which is his department, but...