Great customer service and VERY clean business
My son and daughter in law (who work out of the country in Japan) moved their storage from Life Storage/Uncle Bob's from Chattanooga, down to Duluth/Lawrenceville GA area so I could take care of things if they needed something in storage. I cannot say enough for the great .. no .. *fantastic* customer service from the staff at this Life Storage #413. The manager, Juan Viveros, has excellent customer service skills. Very professional but friendly, he helped us find a few folks to get our boxes unloaded and up to the storage unit so we could get the rental truck back to U-Haul before it turned into a pumpkin. How wonderful is that? It was wonderful for us!! I was amazed to find...
Best customer service
I took my sister to get a storage unit. She was met by the manager James. He was so professional and knowledgeable. She tends to be a little difficult, but she was so pleased with the customer service he provided. I was impressed too. Because of him I will recommended my brother when he relocates here.
A+ rating from me.
I've used Guardian Storage for 3 years off and on for my storage needs, vehicle and indoor unit storage. Always excellent, personal and friendly service. Very accommodating to its customers. Good value. Highly recommend.
Takes muscle but convenient,reliable,cheap
Moved cross country. Container delivered one day late (truck problem), had a week to load it, two weeks later it was in CA and delivered to the house on the day requested. Empty container picked up when scheduled. I'm very pleased with the company;my one complaint is a lack of communication from them about a problem. They didn't alert ME that the container wouldn't be delivered on the Wednesday; I had to call them. I'd ordered 70 pads and when the container arrived there were only 20. Upsetting and I started researching where to find pads - then suddenly got a call from Packrat saying they'd deliver 50 pads driven down from Connecticut within an hour...Wonderful news but would have...
The listed phone number is incorrect; the correct one is 404-352-2638. Otherwise, everything else was correct.