We have been with Protection Concepts for three years. Jules and Ben are the best. Jules took care of our paperwork and Ben updated our system. Thank you both!
Best Security- bar none
Very professional and thorough. Very polite and helpful staff. They do a professional job and clean up after themselves. System is monitored extremely well. I will not even think of using anyone else.
Changed from other company to Ackerman
I was having problems with my old system, when I called the other company I was using to get it fixed, the phone attendant told me my house had not been monitored for THREE months! I had been hearing adds on the radio for Ackerman so I cancelled the other service and called them up. My project manager was Charles Watson who was very helpful, accommodating, and made me feel that he cared what I needed for my security. He was easy to talk to, explained things very well and made sure I understood my options. He also made sure the appointment with the technician was on a day and time convenient for me. Thanks, Charles, you really helped me out!
Great System & Great Service
This is a fantastic company. I worked with Jason and he was prompt, courteous and very professional. My house presented some unusual challenges and he went above and beyond to problem solve and get everything installed. The system is really nice as well. It's high-tech and user-friendly at the same time.
Custom home and security
I am leasing this home and they truly customized it. But the best part is the security system. Love them!