professional, Courteous, and fair
We have been using this company for years, and you just can't ask for better! Always service with a smile, prompt response too!
Anchor Heating & AC came to our rescue this morning when the heat cut out. We have grandparents in their 80's staying with us, and keeping them warm is top priority. Anchor sent Andre Bell, a very professional and knowledgeable technician. The problem was not routine. It involved a 32 year old fuse and a dead thermostat battery. Andre did some troubleshooting, ran through the steps to ensure it was working properly, and explained it all clearly. He was extremely thorough and checked the entire system including the condenser function. This young man is an excellent representative for the company, and if we have any future issues we will ask for him. We are very grateful for the prompt...
Best AC Company Around
Mark is absolutely amazing! He came out within and hour and half of being called...not only on a Saturday morning, but on New Years Eve! Mark installed a new thermostat and got my intermittent fan issue resolved and running within a short amount of time. Everything ran well for about an hour, and then the intermittent fan issue showed back up. A quick call to mark and he came back out at 6pm the same night! Upon further investigation he found a loose wire for the fan motor and also repaired some splices with corrosion. Every step of the way Mark explained what he was doing and why. He was extremely professional throughout the repair and installation. I would HIGHLY recommend Certified Air...
Honest and Good
They nursed my old system along and when I yelled new system their pricing and service beat the competition. They put in a new system and its great - they threw in free maintenance service for a year to boot! Great warranty on the unit too!
We have lived in our home 14 years. Our HVAC system has 3 zones. We have used several heating and A/C businesses in the Fayette county area over the years who could not clearly explain our system to us and why we were having certain issues. We called A Better two years and have used them ever since. They DO understand the system, take the time to explain things, and do not price gouge the homeowner. We have had zero issues since they have been servicing our unit. I would give them my highest reccomendation for experience, knowledge, and customer service.