We have used Direct Alarm for 5 years now. 2 homes and our Business. They have always come out within 1-2 days when we have a problem. Always earlier than their appt time. Customer service are great! Even when my dog bit the service tech he was still nice!!!
We have used Beacon when we lived in Griffin and now in Fayetteville for over 10 years total. They have always been great with their service.