My experience ended well after small hiccup
My experience with Hero Septic went from good, to questionable, to great. First the good - My septic tank backed up last night so we couldn't use any water in the house. A previous customer of Hero's referred me to them. I called, they were sympathetic to my issue and made an appointment for 2-3:00 PM the next afternoon. Now for the questionable - At 4:45 PM I begin calling to get an ETA because no on has shown up. By 5:30 PM I wrote them off and called another company. I get a call back before 6:00 PM apologizing for not contacting me earlier to tell me they were stuck on a very tough job, but would head my way when they finished. They actually called again when they were on their way....
Christian - 5 stars
Had Christian out to give me an estimate on some electrical work. Was very thorough in assessing the work, worked w/ me on pricing and in general was very professional and helpful. Very pleased w/ his level of service.
They repaired our bathroom sink and our water heater. Both Vann and Max were professional, on time and did a great job. I highly recommend!
Don in Loganville
Excellent company. Punctual and professional. Saw the problem, gave a quick estimate, and got the job done without delay. Reasonably priced. Will use again when needed.
Great Quality and Service
I called Independence to see if they could do a gas line repair . They were able to schedule an appointment and do the repair the same day . The customer service was awesome. The service tech was friendly and very educated he explained what was needed to fix the gas leak. I would recommend this company to anyone .