I had a great experience with Wael at Flooring Pro1. When we, homeowners, walk into a showroom, we look at colors, feels & density. He didnt jump into samples but bonded with me instead. He gave me a little history lesson & education on carpet 1st. He did a very simple thing: ask questions and listen. Is this carpet for your home? Do you intend to live there for the foreseeable future? Do you have kids? Age? What happen to your old carpet? This is called Qualifying the customer. The answer to Wael`s questions will lead him to the selection of carpet suitable for my need. I wasnt planning on selling my house anytime soon and needed a long lasting carpet. I have 3 kids & needed a...
Amazing service and great price!
They did the job on time and we got the flooring for almost a grand less than the competitor estimate. Great great company we highly recommend.
Great company to do business with.
These guy's were great. They did what they said they would,they were on time, and we love our new floors.
Excellent communication & professional install
We got quotes from several companies (Empire being the biggest rip off) for installing hardwoods that we purchased ourselves as well as installing the floors that they rep. We really wanted a hand scrapped look & couldn't find anyone that had that in the color & 5" plank size that we wanted. We happened to get a postcard in the mail from Gemstone and decided we had nothing to lose in getting a quote despite that we didn't have a direct reference. Not only was Gemstones quote more than reasonable than the others but Darren looked high & low to find the exact floor we were looking for .in addition,, the installation team showed up on time, worked quickly, were extremely professional,...
Best Service ever!!!
Shiny Floor Is the best. They get the job done, and they are quick. We had a great experience with them, and our home looks great. We had carpet upstairs and they refinished the hardwood downstairs, and what a great job they did. We really think you need to try them if you are looking to get flooring. Thank you shiny floor!