Will shop there again
Prior to reflooring my deck, I did quite a bit of research for both the wood and for a retail outlet. I selected Great Southern Wood KDAT boards to refloor my deck and Cofer Bros for the outlet. I was very pleased with the service and assistance Matt provided. He was responsive and got all three shipments to me in a timely manner. I was, however, somewhat disappointed with the quality of the boards (see my assessment under Great Southern Wood). I have to travel across town to patronize Cofer Bros, but will do so again for the next project.
We called three different companies to get bids for our broken windshield. Glass America asked what our lowest bid was, and then lowered their price to beat it by $20. They replaced the glass the next day. Everything had gone smoothly until we realized we were having an electrical problem with our van -- the dome lights and clock no longer worked and we couldn't lock the doors with our wireless remote. We called them back and they sent out another technician. He found one of the fuses had blown, replaced it, and everything worked just fine. They did not charge us for the second visit. Glass America went out of their way to give us outstanding customer service! I would recommend...
Very high quality product. Easy to deal with, good communication. Highly recommend.