Looks like the first review was written by a liar...Just look at the user name... Would you trust anything with that name. I bought a used computer from this store in October 2007. The man there was fantastic. I told him about a cheap computer that I was looking at in Office Depot. He actually took the time to call Office Depot and get the specs of the computer. I was able to buy a much better desktop for around the same price. I will always go to this store for all my computer needs.