Changed from other company to Ackerman
I was having problems with my old system, when I called the other company I was using to get it fixed, the phone attendant told me my house had not been monitored for THREE months! I had been hearing adds on the radio for Ackerman so I cancelled the other service and called them up. My project manager was Charles Watson who was very helpful, accommodating, and made me feel that he cared what I needed for my security. He was easy to talk to, explained things very well and made sure I understood my options. He also made sure the appointment with the technician was on a day and time convenient for me. Thanks, Charles, you really helped me out!