Update to Branch Manager is rude
I received a call from Quantum Bank Suwanee apologizing for my unhappy experience today. I appreciate their efforts to address customers' concerns with such speed. I am a firm believer of writing good reviews and bad reviews. Therefore, this can be filed as a GOOD REVIEW.
Avalon Mortgage and Thane Brooks were incredibly thorough and professional with getting my loan closed in less than 10 days. It was a very speedy process, which I enjoyed. I would come back to Avalon in the future. I give Thane Brooks and his staff a rating of 5 stars. They are the Best and this has been the best mortgage experience we have ever had.
This bank branch has employees who understand the banking business and what the depositors are looking for.
Great Bank -- Best Technology and Friendly Staff
I *love* the check scanning at the ATM. Very cool and it save s a lot of time to not have to add up checks and put them in an envelope. The service has been outstanding over the years, and the online bill-pay is a no-brainer.
SunTrust represents professionalism
I used SunTrust to close on my first mortgage. The closing was seamless and easy. I received great customer service and the rates were lower than the other banks.