Very professional on all fronts. Easy to schedule an appointment, tech called when he was on the way and showed up exactly when he said he would. Cost was as advertised and the job didn't take too long. The tech, Steve B., was very personable and pleasant, and did a great job. The rugs look and smell terrific. Will definitely call them again.
I called after-hours because I had some spills/stains on my carpet and they came out within 2 hours! I never would have imagined that I could have had a carpet cleaner show-up with such short notice. They removed all of the stains and left the carpet in like-new condition! I will definitely use them again and highly recommend them!
Jay was pleasant on the phone and thoroughly explained pricing and the reasoning behind it. He called prior to arrival and got here on time. We had Jay stretch the carpet in three bedrooms plus in the hallway connecting them. He provided quality service and lots of insight. We highly recommend Kickin' Carpets!
I am happy:)
I have used them to clean my rugs for several years. Last week, I left a painting class and didn't realize that I had dark green oil paint on the bottom of my shoe. I accidentally tracked the paint all over three of my rugs, including a very expensive 9x12 oriental rug that I bought about 6 months ago. I was in a panic. One of their guys happened to be in my area, and he came right over and took all three rugs immediately back to their shop so that they could get to work on them. I am an oil painter, so I know by experience how hard it is to get oil paint out of anything. I was really concerned. Well, they got the paint out of all three rugs, and they are delivering them this afternoon. I...
After two years of cleaning my home most people would find fault with something. I love everyone the maids who work at my house on a regular basis. The maids do an otstanding job. They work alone or in teams and always follow up with me. I trust them and I know they will show up when expected and do an amazing job as always. Keep up the great work and don't let others try to knock you down.