Mike came to my house in the 30 minute window he said he would be in. The job was done professionally and with courtesy. I found the rate to be about 20% to 30% less than the other two glass replacement companies I got quotes from.
Good price, fast service, billing issue
I just got a new back window for my BMW 3 series in Irving, TX. The price was good and they came over to my home to install it. The glass looks good. The only reason I am not giving 5 stars is that the installer wouldn't accept a check. He said its company policy to not take checks. He made me drive to the ATM to get cash out. Also I asked for a receipt but he just handed me the invoice without even a signature. I hope they don't try to pull a fast one on me. Also the timeliness could be better. They gave me a time of 8-11 am. The technician arrived at 2 and the job was complete by 3.
Revised reipar review
I posted a review under reipar earlier about this company. Before it even showed up I had already received a call from the owner. Turns out this was noting, but a misunderstanding on my part. The owner went out of his way to not only explain the situation to me, but also handled it all well after hours. Not only am I a satisfied customer, but next time I need glass they will be my first call.
They did everthing they promised. They helped me file a claim with my insurance company. They did great work.