Before replacing our 30yo system, we did extensive research. But who the heck understands what all the tech terms mean? Not us. We contacted the company that we've had a service contract with for 10 years and their representative spent barely 10 minutes and explained virtually nothing. He didn't seem like he cared too much that we were concerned about spending several thousand dollars with his outfit. Then we made an appointment with Joe, who came and explained EVERYTHING. All the terms, all the options, compared new tech with older, suggested different models and gave us reasons why they would be good or better than another. He explained financing options. He didn't pressure us. He was...
Thanks for excellent service to resolve the problem! Alex explained the problem and the solution.
They made a bad day better!
Yuck yuck yuck yuck yuck!! I cannot say it enough. Septic problems: yuck!!! Who knew that there's this concrete box job out in the yard that holds all the s...tuff you flush down the toilet and pushes the water out into the ground under your yard? YUCK! Who also knew that around here, the soil is clay and that you should have your tank pumped out every couple of years before the s...tuff ruins the soil? Double YUCK! This biggest YUCK YUCK YUCK of ALL is what happens when you don't call someone soon enough!! Then, all the s...tuff that you flush down the toilet won't go anywhere. At least, it won't go anywhere that you want it! Mine all went UNDER MY HOUSE! Talk about a bad day. These...
Our septic field failed and Southside Septic put in a new one at a reasonable price. They did as little damage as possible to our yard and cleaned up afterwards. I would recommend them.
Fast and Fun
These guys showed up really quick, and they were realy friendly. They were wearing clean uniforms, and their truck looked really cool. All the way around a good experience.