I have a 1996 Volkswagen Cabrio and I've had to put about $1,500.00 of work into it each year. I had been going to the same auto mechanics shop up until it sold to another company, changed names, and the old general manager retired. Under new ownership and management they just kept giving me the runaround, prices went up, misleading me, wouldn't return phone call, wouldn't order the parts I needed, and would just flat out lie. It was time for a change!! So I went to Owens Collision and Automotive Service Center on Jefferson Hwy in Baton Rouge. It has been a blessing! I came to them with the estimate my old shop had given me and asked if they could beat this price and would be willing to...
Best in Town
I have had my oil changed here for years. Their employees are very nice and the service is very quick. I have also had issues with my car that I could not figure out and they looked at it for me and explained, in detail, what the issue was. Also explained, in detail, what needed to be done to correct the issue and how much it would cost me to do it.
Best Firestone in Town
Every encounter that I have had with Firestone. I have always been taken care of. Leonard is one of the best associates I have experienced at a car repair place. He always took care of my needs and did not try to "price gouge" me due to my inexperience with cars. His manager, James is amazing also. He always follows up with me to make sure I was satisfied with my service and if I am not, I am told to bring my vehicle back in immediately. I appreciate that level of customer service immensely.
fast & friendly
Stopped by yesterday. They were fast and friendly. I will be back and tell all my friends. Good service.
I am very pleased with speed and courtesy of my visit today. Also, my car needed an inspection sticker. Very pleased with visit!!