Sales room and finance managers were very friendly and patient which made signing a lease on my 2014 Ford Focus very simple. However I wouldn't recommend servicing your car here. It turned out I had 3 recalls due to the dual clutch transmission and never got a letter about it. They're really not that helpfull when something goes wrong with the car.
Experience Was Great
I want to thank Chris for his great service while I was purchasing a car. I had an amazing experience shopping for a car at Direct Auto Mall in Framingham. The amount of cars available was great and the process of buying my car was easy. I am recommending this dealership to anyone that is looking for a car.