Reliable, Quality work
We had them put in a Bryant Evolution System in '10. They were easy to deal with, showed up when promised and did everything they said they would. The same goes for their service and inspection visits. Definitely happy with them.
These people are great!
Spark A Arc stepped in after we had been having problems from a previous installation by someone else. They did not give up until they had determined the cause and even dealt with manufacturers for us. They arrived when they said they would and worked until they were done without any breaks.
Awesome local company!
After getting two other quotes (one that I even had to pay for) from national plumbing companies, I decided to go with Rich's. From getting a quote to scheduling an appointment to having the work done, I was treated like a valued customer. The office staff and technician were all courteous and answered all of my questions. And, on top of all of that, their quote was WAY lower than both of the national companies. I had an indirect hot water heater installed, along with multiple miscellaneous plumbing jobs, and the finished product was exceptional for each task. I will definitely be using Rich's for my future oil, plumbing, heating, and air conditioning needs.
I was browsing online and noticed this comment and I just wanted to say that NE heating came to my home in 2009 for the first time for an $89 cleaning. They told me I had some bricks falling down (which they showed me) and I needed to repair it.They also sprayed my chimney with a sealant. In the end I spent $1200 with them. They also gave me the 10 year warranty. Last year my husband noticed some cracking in the chimney. We called them and they came out around a week later to fix the chimney.They also resprayed it. They showed me an invoice for $600 which I did not have to pay for because of the warranty! Needless to say the warranty is worth more than the paper it is written on!! I have...
Friendly and Very Fair
I liked working with this small business. The owner was very fair and reasonable and I felt like I could trust him. He completed the job (service call) promptly and walked me through everything he did which I liked. I would reccomend.