Local Dealership that's professional and honest
I have been servicing my Suburban at Colonial for over 14 years. The service department is professional. They can be gruff and a bit curt, but they get the job done, a very responsive and only charge for necessary services/maintenance. Sales team is excellent. Motivated but not pushy.
Friendly staff, no pressure or whatsoever. Everything went well as I expected and everyone is always available to help or to assist. I will be coming back here in the near future because I love them.
I've always trusted them with any work done to my car. They have great products and amazing service.
Sales room and finance managers were very friendly and patient which made signing a lease on my 2014 Ford Focus very simple. However I wouldn't recommend servicing your car here. It turned out I had 3 recalls due to the dual clutch transmission and never got a letter about it. They're really not that helpfull when something goes wrong with the car.
Experience Was Great
I want to thank Chris for his great service while I was purchasing a car. I had an amazing experience shopping for a car at Direct Auto Mall in Framingham. The amount of cars available was great and the process of buying my car was easy. I am recommending this dealership to anyone that is looking for a car.