The check engine light came on at a very inopportune time on Saturday 7/2. My daughter and family were arriving by plane on Tuesday afternoon (7/5), and we were doing day trips on Wednesday, Thursday, and Friday. I dropped my car off Monday evening (7/4) with a note to my service advisor, Patrick Hennessy, that I needed to know by late morning on Tuesday if the car would be ready by 5pm. If not, I would have to rent a car, which I would have to do before I left for the airport at 2. Not only did Patrick call me by late morning on Tuesday, he informed me that the car had already been looked at, the problem was diagnosed, and it would be ready by 5pm. I was extremely appreciative that...
I couldn't be happier with service here
I only take my cars to Steve at Park Road Auto. He treats me with courtesy and respect. He treats my cars as if they were his own. He goes over everything to make sure every part is working as it should. He also takes the extra time and care to find a better price, if he believes a new part is overpriced. He knows I don't want my car breaking down on the road, so his work is such that I hardly ever see him, except for my yearly maintenance check. I can't recommend him or his work more highly!
I am very happy with the service at Rodenhaber Service Center. The price was good and there were no surprises. Mechanic explained that I would probably need to get my brakes replaced sometime in the next year, but put no pressure on me to do it right away as some mechanics are known to do. Overall a great experience and I will definitely be using this place for my auto repair needs.
The work is always done
The work is always done in a timely manner and accurately. The customer service is awesome.
Had an accident
Had an accident, hitting a bike wheel on the road on Sunday night. Monday morning I took my car to Purcellville Tire and Auto and they took me in right away. The tire could not be repaired so I optioned to get a new set of tires. They had me back on the road in less than an hour and a half and they were extremely friendly. The experience was very pleasent as always.