Best customer service in town!
My mom's car broke down on Sunday and the manager Bill helped fix her car even though they were closed. Since they were closed, he didn't charge her a thing! I called up today to offer to pay for the service and they said it's what they do for their customers! Luckily Bill had been in the store working on a project that day. No one else in the area was open and she was stranded. If you are in the area and need car repair I suggest going to people who actually care!
Took my car here some time ago after the dealer told me I needed new brakes. Marv checked out the brakes and said..."I'd love to sell you new brakes, but you don't need them." Honest as they come. I won't go any where else.
Honest, decent prices
I take my cars here when a dealer visit is not absolutely necessary. I like the prices, the downtown convenience (including Sat), and the honesty. I've been going for 5 yrs and haven't had a bad experience. I've been to 3 other places in town that I did not like. I am an engineer in the car business.
Import Auto has been one of the most reliable and honest repair shops I have ever dealt with. The repair costs are lower than most and workmanship is above average. My car is always repaired in the time given and I never return for the same problem. I highly recommend this shop.
Good Guys there
Good: Took the time to road test car to verify my problem, even when it seemed like they were busy.. Bad: N/A. Improvements: N/A. Other: Thought I nee...