Purchased groceries, checked out and once we were at home, my husband noticed that he had $20 less in change than he should have received. We double checked the receipt and recounted his change to verify it was short. He said "Oh well, I should have counted it while we were there." I suggested calling the store's Customer Service. He didn't think that would do any good. I did call and talked to Customer Service. She was very apologetic and asked if I could return. I drove back to the store, which was about eight miles away. She gave me the $20 back plus a gift card for $10. My husband was shocked that they did that. The way the store handled this situation is very much...
Alexis was amazing! She was so kind and helpful. She even can in on her day off to help us and I wasn't even buying a wedding dress. It was a formal dress for an event. She spent so much time with us and I really felt valued. I had went in the Saturday before and no one really helped me. They need more kind workers like her!
First Class Service
I first preordered my Note 7. Upon pick up the place was first very busy with other being serviced. I was politely informed that it would be a while, I went into the mall to get a bite to waste time. While it was evening, by my turn it was 30 minutes before closing. Long story short it was a challenge getting my provider to correct issues so my service would be upgraded. What made my day was how the techs politely and courteously stayed 20 minutes after closing to ensure I was setup. They also ensured that I was properly informed with my new phone as well without rush or attitude.... Great work guys and much appreciated. Not many customer service reps are willing to professionally and...
Knowledgable employees, great service, good prices and only quality products. This is an awesome place to shop - highly recommended!
Professional, Helpful, and Friendly
My fiance's family uses this jewelry store religiously... I didn't know what to expect. Upon entering the doors to search for my engagement ring, all the staff was very professional, helpful, and friendly. They helped my fiance pick out the perfect ring for me and I could NOT be happier. Also; the price was fantastic! I fully recommend Bergman Jewelers!