Heyward has been servicing our vehicle for years. I strayed away once and tried someone else, but quickly returned. I think you get what you pay for and I have never had a problem with any work done at Black Forest. Not sure what the other person's issue was with the receptionist? There are few different ladies in the office, in addition to a cool German Shepherd.
Great place, great value
These gents will try to fix your car, before they even think about new parts! Take their time, and get it right. I drive over 20 miles when I am not sure about something on my car, and they get it right the first time.