Two Thumbs Up
I was interested in ordering a 2016 Ford Escape. I contacted several dealers in the Baltimore-Washington area. Al Packer Internet Sales Director Josh Eichelberger and Internet Sales Manager Richard Mlynski contacted me. Mr. Eichelberger and Mr. Mlynksi were very knowledgeable about the ordering process and the available options. We exchanged emails as I had a lot of questions and they answered all my questions in a straightforward and professional manner. I felt very comfortable ordering the car with them. After the car was delivered, Mr. Mlynski went over every detail in the car's features and options and assisted in setting up Sync 3 voice commands. Business Manager Jimmy Bartkowiak...
Good place to go!
Don't be afraid to go here nice place to go...clean used cars...Ask for Casey... he is a good guy.
#1 Mazda Dealer
Mike, Fred, John and Pat were excellent. I knew I wanted a Mazda 6 GT and they took care of me from start to finish. It is clear to me why they are consistently #1 in this region. If you need a Mazda, don't bother going anywhere else.
My family was growing out of our Elantra so we were looking for a used Odyssey. Not only did I get a killer trade-in price for my Elantra but the used Odyssey we looked at seemed as if it was right off the assembly line! I didn't walk in there thinking I'd take an extended warranty but this van was in such good condition I couldn't help it. And the financing was better than expected too! All in all it was a fast, simple and fun experience for something that could have easily been painful. I have no reason not to use them again in the future.
Worked with Carlos he was very good and answered all my questions about the Civic. He did a great walk around on the car and explained all the features. My only 2 complaints was more with how long it took for the process of finance. We agreed to all terms at 3:15 and did not get into the finance department till around 5:00. Also we expressed concern over a previous lease we had and that that release charged us to turn the lease in. We were assured that honda does not do that. In reading the contract later there is a fee to turn the lease in if we do not purchase this vechicle or buy another Honda. That is the same situation that I was told would not happen. Probably would have changed my...