Sales room and finance managers were very friendly and patient which made signing a lease on my 2014 Ford Focus very simple. However I wouldn't recommend servicing your car here. It turned out I had 3 recalls due to the dual clutch transmission and never got a letter about it. They're really not that helpfull when something goes wrong with the car.
Stars Are Aligned
Wow - I guess the stars are aligned for me. I called Lynch service department for a routine oil change, the lady set me up with a "wait for" appointment for the next day. Was in and out in less than 45 minutes.. Another time I found a nail in my tire, they considered it an emergency and took me right in. Their customer wait area is clean and modern. As an aside - If you are looking for a new car I'd suggest going to the AAA or KBB website, find the car plus options you want and then ask the dealers to give you their LOWEST "out the door cash price". That will give you an idea of which dealer has a location and price you can live with. Check the same sites for a guess on the value...
Experience Was Great
I want to thank Chris for his great service while I was purchasing a car. I had an amazing experience shopping for a car at Direct Auto Mall in Framingham. The amount of cars available was great and the process of buying my car was easy. I am recommending this dealership to anyone that is looking for a car.
Salesman went the extra mile
I previously purchased a Crv from John and had such a seamless transaction. So I was looking to upgrade to newer model and went straight back to John Bycenski .I received the same great customer service as I had before. He explained all the new options and walked me through how to use them. I would recommend Lis and especially John.