Bsteve: "When I had a problem getting service on an emergency basis through the normal process, the company agreed to reimburse me for use of an outside contractor. They were very cooperative and paid the full amount. I am very..."
WilliamF589: "the contractor was very timely in his response. He was also very understanding as we had to reschedule our initial visit. after he was able to come, he quickly diagnosed the problem. Unfortunately, the part had to be ordered..."