I received an email from SPF about new trucks, I checked inventory for pre-owned trucks, saw a F150 I liked, called and made an appointment for Saturday morning. I got there the next morning and left with my new vehicle in less than 3 hours! Reto (my sales guy) was awesome! Actually, everyone involved with putting this together so promptly was just as awesome! I appreciate y'all.
Wonderful! Chris is the service advisor I always use and he is always great! I found out I had a problem with the tires and front end of my truck late Wednesday while at work and I was leaving town on Thursday. I called Chris he had tires there by 10:30 on Thursday and had all work and tries on and me on the road in two hours.
As a first time car buyer I was more than nervous to go into the dealership and walk out feeling like I got ripped off. The stories I hear about grueling paperwork and shady salesmen definitely made me cautious. But I am so glad that I went to Vandergriff Acura and that Max Coker was able to help me get a great car! I had zero credit and no down payment other than a car with nearly 200,000 miles on it. I was so scared that I either wouldn't get approved for a car or that my payments would be astronomical. Max got in touch with me before I even made a trip out to discuss options, he sent me links to cars that he thought might fit my needs and budget and didn't try to pursuade me to get a car...
Excellent Service Advisor
Mike Symank was very personable. He understood my concerns. He stood by the workmanship of the service dept. He went above and beyond to see that the corrections were made in the upmost superior way.
Very easy experience working with Kyle. He had the car ready for me to see before I came. After a quick test drive, we went in and he helped make the deal happen. For the first time in a long time, I felt like I was treated like a valued customer.