Resolved! 25% Restocking Fee is ascinine!
Update: Spoke and met with Clint and this issue has been resolved to both our satisfaction. Not happy! Bought vinyl flooring, carpet, underlayment for laminate and 1/2" padding for the the carpet. I spent over $2K there for this project. The pad for the carpet was not used, not opened and is still as they sold it to me. I called them today to ask about returning the carpet pad and to also ask about purchasing more underlayment. I was told they normally don't take padding back but they would this time and charge me a 25% restocking fee!!!!! So basically they want me to pack this in my vehicle, drive there and just be all happy and feel special about losing between $50-$60 including...
I hired them to do my retaining walls and my outdoor fireplace and i am absolutely thrilled about it. They did an awesome job.
Just a note to let you know how pleased we are with the work the crew recently did in fixing the finish on our wood floors. (The marks from all the strips of blue tape used by, are now gone.) The floor looks great! The attention to detail is greatly appreciated. We are very happy with everything we have purchased from you these past few years from our wood floor to carpeting, tile and area rugs and would highly recommend your business to anyone. You truly exemplify your mission statement: setting the standard for excellence.
Great Company to work with
Really enjoyed working with this company. Things ran super smooth from estimate to completion. Highly recommend this company, no BS at all, everything was done as promised on time. One small glitch was handled quickly. Very refreshing to work with people who actually care.
I was a first time shopper to Seconds and Surplus. My neighbor told me about the store. I needed a Vessel sink faucet and I found one for $89. I sh...