I Showed Up A Few Minutes Early
I showed up a few minutes early, and when I walked in the Wow factor hit me pretty quick. The new Katy location is more elegant and spacious, I was thrilled to be there. All of the employees were awesome and really focused, thus complimenting the beautiful building. My technician answered all my questions and got me the best glasses. I can see now and I look freakin great!
I was kindly greeted upon my arrival and they explained all the financial details so clearly so I had a good understanding of everything when I left.
Grand Vision is a great place to get eyes examined and purchase glasses/contacts. I've had some minor issues and they were always resolved. I expect great customer service and can honestly say they always are professional and respectful. I really like Ellie. She was patient and kind when teaching my son to put contacts on and off. She is my favorite!
I have been going here for the past two years and find the service exceptional. I enjoy the service received and the people in the office. Enjoy going once a year!
I was a walk in and they managed to squeeze me in their busy schedule. All the staff was very friendly and thorough. The doc was fantastic! He patiently answered all my questions no matter how silly. I definitely rocommend this place!