Great store, except...
The staff has an idiot (glasses, mustache with goatee, receding hair, wore a white plaid shirt) who can't comprehend a simple question. I brought an empty case to ask him "Do you have this movie?" There are only two ways to answer the question: "Yes" or "No". This idiot instead said that I'm holding a jewel case, and the actual discs are on the shelf behind him. I repeated the question. He repeated the same response. Is it so difficult to answer "Yes" or "No"? I got the impression that the movie has been checked out. So I asked him when is it going to be returned. He then told me about the rental policy, took a copy of the rental policy and showed it to me. Again, he refused to answer the...
Service here is great. Never seems that busy, but that just may be I'm never there during "busy times". I go at least once a week! They always have the new releases in!
Good selection and service
Always a "hello" as you walk in. Selection is pretty good, although new C.D. releases are to hard to find. But if you ask the clerks will go through new returns to help you grab a "hot" one. Their best aspect is their friendly service.
I really like this blockbuster because the staff is very helpful and friendly!
Friendliest Video Store
Every Friday I run up to hollywood video with my kids for movies on the weekend. They are very helpful and friendly when it comes to recommending a movie or helping in my kids locate a good movie for the weekend. My kids enjoy picking out the fav. movies here! Thanks