patient and worked with us
We came into the Russ Darrow dealership looking to get our son a car. I appreciated the courtesy and kindness that was shown to me. It was such a pleasure dealing with all the staff members at this store. They were very patient and worked with us Thank you so much.
Unfortunately no one called me Wednesday that my car was not ready . I had to borrow a car, since the GM told me he could not get a loaner since it was after closing of the service department. The telephone operator was very sympathetic & professional dealing with this distressed patron. She is commended. Mike of service assuaged me when we talked Thursday. As always he was very good & left me satisfied. The GM I spoke with was not as professional as these two other personnel.
Very Pleasant Experience
I was dreading the new car buying experience, but Amanda Vnuk and Malcolm Martin were eager to please and very helpful. I was able to explain what I was looking for and test drive a couple of vehicles until I made my decision. After that, the staff worked with me to help me find good financing options and walked me through the process step by step. I will come back here when I decide to purchase another new car, which should be in about 15 years or more, because that's how awesome the Toyota Prius is!!
Brian Ziolko provided me with exceptional service and went above and beyond what I I expected. He was very kind and patient with me and worked very hard to get me a better car and better deal then I ever thought I would get. He is an outstanding salesman.
russ darrow is awsome
I wanted to say thank you again to Russ Darrow I was recommended here by many people We were in and out! Great service with great pricing They provided excellent customer service and provided a great deal of information about cars and pricing to help me narrow down my choice.