I've never been more upset over a purchase in my life. I ordered flowers a week in advance and paid extra to ensure their delivery to my wife at work today (Valentines Day and our 10 yr wedding anniversary). I assumed that it was taken care of and that I would have no worries, after paying a premium to a well-known company. Sadly, I was poorly mistaken. I found this out only after calling her to ask how her day had been. When I attempted to contact the business via their website, their chat feature wasn't working. Consequently, I was forced to call them and wait an hour on hold. After finally getting through to someone, I was told they would deliver the flowers to our home and that they would refund the $20 delivery fee. Well, if I wanted to bring home flowers I would have planned that and saved a lot of money. I wanted the flowers delivered to her at work and in front of her friends TODAY! A complete refund would not have been enough to make up for screwing this up. I'll never have this opportunity back and I can thank 1800flowers for putting me in the dog house. The thing about this kind of business, about sending flowers, is that delivery commitments and trust are absolutely critical. The flowers themselves and the cost are much less important. This is the first and last time I will ever use this company. Guys, do yourselves a favor and do not trust these people with your money or relationship.
Posted: 2/14/2017 • Link to this review
I needed to send flowers at the last minute and needed them delivered the same day to AL. I used 1800 FLowers and they were very helpful and got my flowers delivered the same day i ordered. Very pleased!
Posted: 10/08/2007 • Last edited: 1/02/2008 • Link to this review
1800 Flowes is an excellent place to buy flowers from! They always deliver on time and always have a great selection to choose from. They send you emails as well if they have any specials. Everyone I have ordered for has always said good things about the delivery and the flowers!
Posted: 9/28/2007 • Last edited: 1/02/2008 • Link to this review