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Dr. Patel and his whole team are great! They always make me feel comfortable and taken care of. I don't have to dread going to the dentist anymore! As to some of the negative reviews: When I first visited they explained everything that would need to be done and the cost to me vs. what insurance paid. Several of my co-workers also go to Dr. Patel (as our office is also in Atlantic Station) and everyone I have talked to has also had great experiences. Thanks Dr. Patel!!
Posted: 9/04/2012 • Link to this review
Interestingly enough I still ended up paying for your office's inadequate "data collection practices." If you were straight forward from the beginning this would have never happened. Also, looking at the other negative review this was not the first time this happened. If you already knew that it's an issue why not fix it before it happens again. I don't have a way of knowing how many times it occurred in the past, but I doubt it was just two isolated incidents. I almost shrugged it off myself. Bottom line - it is what it is. I learned my lesson, you made ~$300 (insurance + me), and you lost a potential long term client as well as every person I know - hope it was worth it. Regards
Posted: 6/14/2011 • Link to this review
Firstly, please allow me to apologize personally, that you left our office disappointed. It has never been our intention to mislead any of our patients and we appreciate your assistance in gathering your insurance information prior to your first very visit. It allows us to contact your insurance carrier and attain a break down of your benefits. However, in this case, your insurance carrier failed to provide us an with accurate breakdown, consequently mislead us and left you disappointed.
Thank you for your feedback and I am glad that you identified our services were of quality. We will continue to provide a high quality of service but will also look to enhance our data collection practices.
My experiences with Dr. Patel has been wonderful! He explains everything in detail and answers any questions without hesitation. The staff members are friendly and the office environment is pleasant. I am very pleased with the dental work he has done for me. I would recommend him to anyone who is looking for a dentist that does great detailed work and makes his patients feel at ease during the process.
Posted: 2/06/2009 • Link to this review
After a recommendation from a friend I went in to see Dr. Patel. I came in for a few procedures over a week and have been satisfied every step of the way. The staff is friendly, the office is very hip, and Dr. Patel is a great dentist. I felt at ease and am grateful for the work he has done on my teeth.
Posted: 12/29/2008 • Link to this review
I had a really good experience with Dr. Patel. not only was he was very knowledgeable, but he listened to all of my concerns and gave me options in dealing with them. During my procedures he was very concerned with my comfort level, always being sure to ask me how I was doing. he always takes time to make sure that i leave with no questions or concerns and takes the time to address all my needs. I felt like Dr. Patel cared about me as an individual and not just as a patient. I would highly recommend Dr. Patel to my friends and family.
Posted: 11/05/2008 • Link to this review
What was very comforting was Dr Patel was able to explain all aspects of by treatment in terms I could understand as well as inform me of alternate treatments and the pros and cons of them. This sets Dr Patel apart from other Dentist's I have been too. The work itself was excellent.
Posted: 2/10/2008 • Link to this review
I had an amazing experience as a first time patient at 19th Street Dental. Dr. Patel is a very experienced physician with a talent to not only create a great confident smile but to also ensure a comfortable and fun experience overall. His staff is also superb at making the visit as smooth and convenient as possible. I honestly cannot wait until my next visit!
Posted: 1/27/2008 • Link to this review