This was my first and last experience with this business. I dropped three pieces off wednesday to be dry cleaned. Also 3 pairs of pants to be altered. I had asked how much the alterations would cost, I never recieved any estimate. My ticket was for Sat 2pm. My husband went to pick up the dry cleaned items and they were not ready, again no reason or explanation. So on monday I went to pick the items, they were done. The price was a huge shock. Alterations were almost twice as much then a place on coast hwy (Kings). Then I gave them a coupon that said 5 pieces drycleaned for free, no expiration date. The girl at the desk said they no longer excepted this coupon, it was only for march. So I said I would like to discuss this with the manager. The manager said the same thing and that they have had to apoligize for problem to other customers for the same thing. I got a whole 15 percent off which maybe covered 2 pieces drycleaned for free. Wooow never going back there again. Oh and one of the pairs of pants was never altered.
Posted: 4/07/2011 • Link to this review