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404-Cut-Tree

5 star rating 299 Reviews

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585 Langford Ln NWNorcross, GA 30071

Kudzu - Best Of Winner

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Reviews

  • 404-Cut-Tree - Norcross, GA -  Modene

    Reviews: 2

    Best tree company!!!
    Modene (2 reviews)
    10/19/2016

    This is the best "tree company" in all of Georgia in my opinion!!! We have used them in our yard three times, our neighbors have also, and I have had them do work in our subdivision on two different occasions- yesterday was the second time. Juan and Sergio came, were right on time, had all the information exactly as it was to be done, and they were as friendly and pleasant as any two workers could be!! Holly Harrington, the Arborist who worked on our job, was also here to help with the job - everything was done exactly as was purposed, the grounds were cleaned up and looked much better then they did before they started!! I can't say enough positive things about this company!! And, to top that off, their prices are very reasonable and fair, and they are fully insured with liability and workmen's compensation.

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  • 404-Cut-Tree - Norcross, GA -  LindaFMc

    Reviews: 2

    Terrible Services
    LindaFMc (2 reviews)
    9/28/2016

    This company cut down one tree and removed above ground stump and roots. The stump service destroyed half the front yard when removing the stump and roots. When discussing my discontent with the work, I was told, sorry, by the project manager, Ben T., and received a bill for almost 1200.00. I paid the bill, however, received another bill a few months later for 900.00 for the same services. When I called to query the second bill, I was told it was an error. I was not given an explanation on why the second bill for the same services was lower than the one I paid. I would not recommend this company to anyone because of services and damage I received that I had to pay another company thousands to restore the damage.

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    Project Details

    Remove tree in front yard, along with stump and above ground roots.

    Area Roswell, GA

    Cost $1,000 - $2,999

    Date April 2015

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    404-Cut-Tree replied on 9/29/2016

    Linda, we did this job 18 months ago! I'm really glad you included the photos because this is actually pretty good work for a stump grinder. And you requested the roots be ground along with the stump and they covered half of your yard! Probably we could have done a better job of setting the right expectation. For this I'm sorry. The reason for the second invoice is that someone with the identical name who lives in Roswell hired us several months later. Our billing clerk just clicked on the wrong (identical) name. Has that ever happened to you?

  • 404-Cut-Tree - Norcross, GA -  lilinj

    Reviews: 10

    Happy ending in the end.
    lilinj (10 reviews)
    9/24/2016

    Initially, we were not happy with the services and trying to talk to customer services people to resolve it. Instead of finding a solution, the office manager started yelling and threatened to put a lien on the house. Finally Bob, President at the company, reached out and were able to reach a reasonable solution. Happy ending in the end.

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    Project Details

    Area Atlanta, GA

    Cost $250 - $499

    Date August 2016

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    404-Cut-Tree replied on 9/26/2016

    I'm very sorry you are unhappy with the work we performed recently. I understand you are requesting a meeting with our representative to discuss your concerns. Our people are unhappy because at your request we previously scheduled a meeting at your home which you missed. At your home, our arborist examined the work our crew performed and he states that the work was performed exactly the way it was specified. When we called you to explain, you became loudly argumentative, so we are reluctant to try to resolve this one on one with you.

    We cheerfully propose to go together to the Better Business Bureau (BBB) to submit to their free mediation services. Even though I personally am satisfied that we performed the scope of work you hired us for, I will still extend the offer to go to the BBB with you.

    Our standard practice when a customer refuses to pay is we place a contractor's lien on their home as REQUIRED by law. You are incorrect about this. Please let me know via email if you wish to utilize the BBB's free service. I will agree in advance to credit back the lien charges if they agree with you; however, we will expect to be paid for our invoice plus the lien expenses if they agree with us.

  • 404-Cut-Tree - Norcross, GA -  ConniesGirls

    Reviews: 22

    Wow, great service
    ConniesGirls (22 reviews)
    8/31/2016

    I was very satisfied with Stewart, who came out to assess what needed to be done with the trees, and, the crew, Juan and Sergio, who were right on time on the scheduled day. I could not have asked for more knowledgeable people and better customer service. They were wonderful to work with, and, did a fantastic job with the trees. My yard was far cleaner after they left, then when they arrived. Thank you Stewart, Juan and Sergio. Great job and people!

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    Project Details

    Trimmed and removed trees in my backyard.

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  • 404-Cut-Tree - Norcross, GA - JUDY A.

    JUDY A.

    This is the second time
    JUDY A. (Posted to GuildQuality)
    8/28/2016

    This is the second time I've used them, and I would definitely use them again. I've had several estimates in the past and they are competitive with their prices. I can trust them to do a good job whether I'm home or not. Please thank the crew.

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  • 404-Cut-Tree - Norcross, GA - Tom W.

    Tom W.

    404-CUT-TREE removed a 16 inch
    Tom W. (Posted to GuildQuality)
    6/23/2016

    404-CUT-TREE removed a 16 inch diameter limb from an enormous tree that shades the pool. The limb fell across the pool but was still attached to the trunk. Amazingly there was no damage to the pool or the patio around it. The limb was removed without any damage to pool building, patio or wood deck. The clean up was very thorough. Would definitely use 404-CUT-TREE again.

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  • 404-Cut-Tree - Norcross, GA - Juliette Z.

    Juliette Z.

    They are most understanding and
    Juliette Z. (Posted to GuildQuality)
    6/20/2016

    They are most understanding and experienced in retrieving cats that climbed up trees they couldn't get down from. And fast, too.

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  • 404-Cut-Tree - Norcross, GA - John T.

    John T.

    The employees went right to
    John T. (Posted to GuildQuality)
    6/20/2016

    The employees went right to work, approached the job professionally , and when completed, cleaned-up and left my yard cleaner than when they arrived.

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  • 404-Cut-Tree - Norcross, GA - Ted R.

    Ted R.

    I have used these folks
    Ted R. (Posted to GuildQuality)
    6/18/2016

    I have used these folks on several projects. On the last one, I asked for an arborist to provide advice and he was helpful and professional, as were the folks who did some tree removal.

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  • 404-Cut-Tree - Norcross, GA -  dunwoodyvet

    Reviews: 11

    Such Wonderful Professionals to Work With!!!
    dunwoodyvet (11 reviews)
    4/11/2016

    404-Cut-Tree did a superb job removing 2 large trees from a heavily wooded area behind my house! They had to cut across my backyard which has sodded grass and landscaping that we have spend lots of money on (my husband was so nervous it would be damaged). The crew took the utmost care laying plywood and carefully maneuvering around with the machinery. We couldn't even tell they had put heavy equipment across it all day! Even my husband commented that the backyard looked cleaner than it did before they started. There was a debris pile that they removed without us asking, and they were very communicative throughout the entire process. We couldn't be happier with 404-Cut-Tree's work. We highly recommend them! I never dreamed that a job could have gone this smoothly or looked this great afterwards!

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    Project Details

    Area Dunwoody, GA

    Date April 2016

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  • 404-Cut-Tree - Norcross, GA -  davidlexington

    Reviews: 2

    thank you!!
    davidlexington (2 reviews)
    3/03/2016

    Called 404-Cut Tree to have someone come out to check out some of our mature trees. Bob Dellbridge came to our house. Together we took a tour of the trees in our yard. Bob gave me a very detailed status report. The bottom line: We did not need to have any trees removed. This is after one of his competitors told me that we had a yard full of bad tree.

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  • 404-Cut-Tree - Norcross, GA - Sam R.

    Sam R.

    Of the three Tree Service
    Sam R. (Posted to GuildQuality)
    8/06/2015

    Of the three Tree Service companies I called 404-CUT-TREE was the only one that 1. replied 2. Made it to the scheduled appointment 3. Communicated effectively which help me gauge my expectations and better schedule other work I was having done on my property. Well done to ALL staff and crew who took care of us.

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  • 404-Cut-Tree - Norcross, GA - Bob S.

    Bob S.

    They showed up on time
    Bob S. (Posted to GuildQuality)
    6/17/2015

    They showed up on time and they did the work they promised at the price they quoted. They are terrific experts at tree removal and I greatly appreciate their hard work.

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  • 404-Cut-Tree - Norcross, GA - Gina H.

    Gina H.

    Jordan was wonderful. He works
    Gina H. (Posted to GuildQuality)
    5/28/2015

    Jordan was wonderful. He works well in proposing several options based on your needs and they're always easy to work with. I would definitely be willing to use them again and to recommend them to anyone.

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  • 404-Cut-Tree - Norcross, GA - Susan J.

    Susan J.

    we were impressed with their
    Susan J. (Posted to GuildQuality)
    5/20/2015

    we were impressed with their punctuality, professionalism, and customer satisfaction...we would not use any other service in the future

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Business details

Service Area

  • Alpharetta
  • Buckhead
  • Cobb County
  • Crabapple
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Marietta
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Tucker
  • VA Highland/Morningside
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Garden Supplies

  • Mulch/Fertilizer

Services

  • Home Delivery

Kudzu's "Best Of" Winner

404-Cut-Tree - Norcross, GA - Best Of 2012 - Kudzu.com 404-Cut-Tree - Norcross, GA - Best Of 2013 - Kudzu.com 404-Cut-Tree - Norcross, GA - Best Of 2014 - Kudzu.com 404-Cut-Tree - Norcross, GA - Best Of 2016 - Kudzu.com 404-Cut-Tree - Norcross, GA - Best Of 2017 - Kudzu.com

Hours of Operation

  • MON
  • 8:00am
  • 5:30pm
  • TUE
  • 8:00am
  • 5:30pm
  • WED
  • 8:00am
  • 5:30pm
  • THU
  • 8:00am
  • 5:30pm
  • FRI
  • 8:00am
  • 5:30pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Diner's Club
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1999

Green Credentials

We recycle 100% of all the trees we prune and cut. All the tree trimmings are processed and sold wholesale as mulch.

Languages Spoken

  • English
  • Spanish

Blogs

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tree removal

Common Signs a Tree Needs to Be Removed

Do you know if and when a tree needs to be removed? If you are like most people, you probably have a few ideas, but donít know for sure. Understanding when to remove a tree is important as old or damaged trees can be dangerous and lead to expensive...

READ MORE »

The Best Time to Have Your Trees Pruned

How to Know Which Trees to Trim

How to Get Rid of an Unwanted or Problem Tree

3 Signs of a Great Tree Service Company

Photos

Album: 404-Cut-Tree
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Look for us around town!

Displaying 1-5 of 5

Blogs

Common Signs a Tree Needs to Be Removed

Do you know if and when a tree needs to be removed? If you are like most people, you probably have a few ideas, but donít know for sure. Understanding when to remove a tree is important as old or damaged trees can be dangerous and lead to expensive (and deadly) problems. At 404-Cut-Tree, we have compiled a list of the most common signs that you need professional tree removal in Atlanta....

Read more »