When owner, Curt Kempton, graduated from Arizona State University's business school, he was anxious to build a business that was different that people could actually use. Curt's theory is that the service industry, particularly "service trades" could use a lesson in customer service. After devising his "5 Star Commitment", he set about coming up with a way to ensure happy customers.
We are a family owned & operated business. If you ever have a question or concern, you will have.. every opportunity to speak with either Rachel or Curt... the owners. We don't want payment unless you are completely satisfied with our work. Customer referrals are what drive our company's organic growth, and we are willing to do what it takes to earn and keep you as our personal cheerleader!
This is my second time using 5Star Window Cleaning, and I have been completely satisfied both times. The entire 5 Star team is highly professional, friendly and eager to please. Both times I've used the company the staff has arrived on-time and completed the work quickly and very well. I highly recommend 5 STAR Window Cleaning when you want first class service at a very reasonable price.
Posted: 1/01/2014 • Link to this review
I have used 5 Star for my bosses home, our offices and my own home. They have always done a great job, they are punctual and have very competitive prices. I have never been disappointed. I can confidently recommend them to anyone.
Posted: 2/07/2013 • Link to this review
From calling Charlene to setup an appointment, to having the technicians come over my house and finish their work, it was clear to me why this company is highly rated. The technicians are very thorough with their work. They know exactly what they are doing. I can tell they take pride on what they do because it reflects in the quality of their work. I love that they even wore booties inside the house when cleaning. I have lots of contractors/people who worked in my house and 5Star Window Care technicians are definitely topnotch when it comes to respecting cleanliness in my house. I'm a very very happy customer. It was a pleasure working with them. Highly recommended! PS. I also love the fact they have a 10 day rainy day guarantee on top of the Monsoon protection package wherein in case dust storms occur after I have them clean my windows and wash my house exteriors, I can call them back sometime in October and they'll be glad to clean the windows again for free :) Can't beat that with all these dust storms been popping out the valley. -Ann G.
Posted: 8/18/2012 • Link to this review
Everything from first impression, customer service, price, and of course, the end result of beautiful windows...it's about as perfect as you can get. 5 Star understands customer service. It's very obvious before, during and after the job. I'm still amazed at the before and after and would highly recommend them.
Posted: 5/30/2012 • Link to this review
Quick, quality service for a good price. I have 5 start out twice now and could not be happier with thier service and staff. The go the extra mile. Their email reminders and notification are just what I need. I look forward to working with them in the future and expanding my request beyond the solar cleaning.
Posted: 5/01/2012 • Link to this review
I have used 5 Star now for several years and have never been disappointed. They are prompt, professional and do an amazing job expeditiously. This company really cares about their clients and it shows.
Posted: 5/01/2012 • Last edited: 11/25/2013 • Link to this review
First crew came out to clean solar panels by hand actually had another crew come out with a water fed machine as they were not happy with the results they were getting. Refreshing to work with an honest company looking to make their customer happy
Posted: 4/05/2012 • Link to this review
From the very start working with 5 star was as easy as could be. An email to confirm our appointment, a call to let me know they were on their way, Friendly and clean crew that speaks English clearly (this cuts down on miscommunication in my mind), everything was upfront without any surprises. The 2 man crew who came to clean my windows were efficient and seemed to work well together. they were very conscious of my family and even made sure to move quietly past a room where my daughter was asleep. AND my windows/screens have never been cleaner. A kid ran into the sliding glass door after 5star cleaned it and the kid said "whoa, i didn't even see that there." That's how clean they are!
Posted: 2/18/2012 • Link to this review
My windows look amazing! At first I thought they forgot to put the sunscreens back on because it was so much brighter in my house. I hadn't realized that the dirty build up on my windows & screens were keeping out the sunlight! Thank you 5 star.
Posted: 2/17/2012 • Link to this review
Member International Window Cleaners Association (IWCA) - Licensed Bonded & Insured, 2009 IWCA Most professional image window cleaning company.
* By Appointment Only
We only use the safest of chemicals, including our restoration products. We even offer pure water cleaning which means that we can lean windows with perfectly pure water even at the molecular level leaving a spot free shine, while doing something good for the environment!