Reviews

  • A Advanced Chimney Service - Winder, GA -  brnl134

    Reviews: 2

    Don't use them!
    brnl134 (2 reviews)
    6/09/2011

    I needed some work done and used them because they were local, and cheap. You get what you pay for, they did such a crappy job that I could have done better. Oh, and they just let themselves into my home while no one was there, walked throughout every room in the house. When confronted they said they were just making sure the doors were locked. Please be smart and don't ever use this company!!!

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  • A Advanced Chimney Service - Winder, GA -  terrihe

    Reviews: 3

    unprofessional (bad attitude)
    terrihe (3 reviews)
    8/07/2008

    I had an insert pulled out of a fireplace and denise was willing to leave it in the middle of my tenents floor because she was unprepared with help. She repeatedly had an ugly attitude and was unprofessional.

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  • A Advanced Chimney Service - Winder, GA -  one_nightowl

    Reviews: 1

    Do Not Use This Company
    one_nightowl (1 review)
    12/15/2007

    I would highly recommend that you do not use this company. I engaged this company to come out to repoint and fill the cracks in my firebox. When they came out to look at the job, they recommened that they pour a new floor to take care of the space where it appeared that the firebox floor had sunk in a bit and to also repoint and fill all cracks. They returned and added cement to the floor (I would not call it pouring a new floor as described) and caulked some of the obvious cracks in the firebox. They did not repoint the cracks as I understand how they are supposed to be repointed such as scraping the old mortar with a wire brush to remove loose mortar and then fill the cracks with fire grade cement. Also, not all of the cracks were being addressed as proposed and they would not address them when they were brought to their attention. I was told to let the cement dry for 48 hours. After 36 hours, for some reason, the cement cracked up. The firebox floor had over a dozen cracks in it. I stopped payment on the second check I gave them and tried to call to them to let them know of the situation but it only resulted in them telling me they didn't believe that the cement cracked up and hung up on me. Any other attempted calls to them only resulted with them haning up on me. At this point, I have filed a complaint with the BBB on this business.

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