Average customer service wait time is 17-25 minutes by phone and over 48 hours if you try to seek help via email. If you incorrectly enter your password online too many times they freeze your account and prevent you from accessing your money until you contact them to verify your identity. If they lock you out of your account on a Saturday, then you'll have to wait two solid days before it can be unlocked They also claim to be a credit union yet charge just as much if not MORE fees than most banks do all without the convenience of branches nationwide or quality customer service. Do yourself a favor and bank with ANY other credit union or bank bedsides ABNB
Posted: 8/23/2015 • Link to this review
ABNB treats us like family. Today I needed a paper notorized. Not only did they notorize the paper for free but they offered to fax and mail the original for me. With Rewards Checking I get a good interest rate if I use the debit card 12 times a month. This ABNB is also a Credit Union Service Center so if you have other accounts in other Credit Unions they can do transactions for you. I also have a Line of Credit and car loans with ABNB. My ABNB Visa charges 6.99% interest. I also use the bill paying services with ABNB. Thank you ABNB for being there for me.
Posted: 3/05/2013 • Link to this review