We are Mississippi's leading provider of air conditioning service, installation, and maintenance; and we work with all types of air conditioning and heating systems. For over ten years, we have dedicated our time to air conditioning and heating repair throughout the Jackson, Mississippi metropolitan area.
Ted Hoffman has spread false information about my company. This is a disturbed, hurting individual hurting others. A review of his Google and other reviews of various businesses reveal a determined attempt to smear respectable businesses. On a 98 deg. Saturday afternoon, I correctly diagnosed his condenser capacitor and fan motor repair, but he declined service wanting to think it over. The next day he called to get service, so I assigned it to a co-worker, who called to schedule the repair. When my co-worker called that day, Ted Hoffman verbally abused and cursed out my co- worker, who then notified me that he refuses to work for someone like that. I agreed, and after numerous attempts to notify Ted Hoffman failed, we stopped trying to call. The AC Doctors is a good company, but not a perfect one. No company is. So, if we mess up, we admit the mistake and do whatever possible to remedy the situation. Our numerous positive reviews on Google and Angie's List (see the non-member reviews, too) verify our passion to provide excellent customer service. Therefore, I do not need to spend valuable time to post positive reviews on my company, with the exception of this Kudzu post, necessary to correct the falsehoods perpetrated by this shameful individual. Sincerely, Jerold Sit. President, The AC Doctors
Posted: 5/14/2012 • Link to this review
Owner himself gave the wrong diagnosis. Should spend his time brushing up on the ole repair manual instead of writing positive reviews about his own company. Can you say desperation?
Posted: 7/25/2011 • Last edited: 12/19/2011 • Link to this review