The installation engineer was arranged efficiently and came out when promised. He did the work quickly and cleanly and made a small change to the installation plan to ensure best protection. The idea of a monitored alarm is that, instead of a noisy bell ringing outside and being ignored, a central office receives an alert about the alarm system and takes the necessary action.
Posted: 8/09/2011 • Link to this review
Whenver the alarm goes off accidentally though the monitoring center always does call to see if any help is needed. They are very reliable with doing that. The issue with the alarm possibly going off keeps me very vigilant as to what is happening and making sure I keep all my doors completley shut.
Posted: 6/03/2011 • Link to this review
I decided to get ADT a few months ago after increased crime in my community. I called on a Tuesday and the installer was there on Wednesday. I had a few false alarms as I got used to the system, but the staff was always courteous and nice to me, no matter what!
Posted: 5/18/2011 • Link to this review