This business hires people with no knowledge of what they do but enough knowledge to charge you premium for their services. I called the company and the tech showed up at my place to provide an estimate to fix my AC unit. He opened the cover glanced over and announced that the motor is dead and the capacitor needs to be changed for the total parts and labor of $1,100!!!!! I could not believe my ears and refused to let me do anything. I called another company and they said if they come out and change everything the ARS guy said it will cost no more than $400 but most likely the motor is good and the rest is nothing major. They came out and fixed the unit in 45 minutes for $198 total (less than 20% of the ARS estimate). I was sooooo outraged with ARS sending me a guy whose sole goal was to rip off potential customers. My advice: stay away from ARS for your own sake. The company is a mess and they are in business of making money and not providing fair and honest service to its customers. Cheers.
Posted: 7/08/2013 • Link to this review
I called ARS because I needed the two shut off valves for my washer replaced. They arrived promptly, technician was very polite and knowledgeable. He gave me a quote of $391 to change 2 faucets. I said that was high. He showed me his rate book. I didn't have time to get someone else out so I had to have it done. 30-45 minutes later and about $30 worth of parts he was done. He then encouraged me to sign up for one of there home maintenance plans, wanted to do an inspection of my house. I found out later the washing machine company would change faucets for under $100. Called another plumber and they quoted $150-$180. When ARS gives you a quote please get another quote. I ran out of time, but will not call them again. Terry
Posted: 3/04/2011 • Link to this review