This business hires people with no knowledge of what they do but enough knowledge to charge you premium for their services. I called the company and the tech showed up ay my place to provide an estimate to fix my AC unit. He opened the cover glanced over and announced that the motor is dead and the capacitor needs to be changed for the total parts and labor of $1,100!!!!! I could not believe my ears and refused to let me do anything. I called another company and they said if they come out and change everything the ARS guy said it will cost no more than $400 but most likely the motor is good and the rest is nothing major. They came out and fixed the unit in 45 minutes for $198 total (less than 20% of the ARS estimate). I was sooooo outraged with ARS sending me a guy whose sole goal was to rip off potential customers. My advice: stay away from ARS for your own sake. The company is a mess and they are in business of making money and not providing fair and honest service to its customers. Cheers.
Posted: 7/08/2013 • Link to this review