I have used AVC a couple of times now and have been very pleased with their work. They responded quickly to my calls, did the repairs in very good time and were very competetive. I will definitley use AVC again.
Posted: 8/23/2011 • Link to this review
THIS CONTRACTOR'S LICENSE WAS REVOKED in 2009. HIRE AT YOUR OWN RISK. http:// www.azroc.gov/ forms/ contractorsearch. html (enter license# 220627) We have a leaky roof and selected AVC Roofing to do the repair work due to the overwhelming positive responses on the web. Skipped through the one star reviews and did not bother to check to make sure this contractor is licensed. Knowing what I know now it is no surprise that our experience is far from positive. Tim and crew did the repair work on Tuesday, 08/16/2010. We were told that the work is guaranteed for two years. It rained the same day. The roof is still leaky. Called numerous times to request addition repair work to fix the problem. Will not return calls. Up until today (08/23/2011) AVC Roofing has not made any attempts to return to fix the problem. By the way I just checked with BBB. The business is not registered with them. Lesson learned. Make sure the contractor you are hiring is licensed using the website listed above. Check the One Star reviews, a few people have the same experience. If you have to hire them, don't pay until you know for sure the problem is fixed.
Posted: 8/19/2011 • Last edited: 8/24/2011 • Link to this review
For 1/4 of the price I was quoted by a referred contractor Tim and his partner fixed my roof the same day I called. They pulled the entire peak tile, wood and paper, then re-papered, sealed and relayed the tile. They were very quick, since they just happened to be finishing up a job out here in Ahwatukee when i called. Count me as a future customer of AVC
Posted: 7/28/2011 • Link to this review
We noticed a small leak around the bathroom vent after the last storm. I called AVC and made an appointment for the next day. They were on time (truthfully, a few minutes early) and made the necessary repairs on that and a nagging gutter issue. Price was fair and quality of work was excellent. Thanks!!
Posted: 7/26/2011 • Link to this review
We had a leak that Lyon roofing fixed a few years back that leaked again this year. We called Tim at AVC and they came out the next day for an estimate. We had three other estimates and they were lowest. Tim took the time to explain the reason we have a leak spot, what the other company did wrong in their previous repair, how he was going to fix it so it won't re-occur, who was going to do it, how long it would take, materials they would use, etc..... In great detail they won my confidence and I hired them on the spot. They came THE NEXT DAY! The repair took several hours longer than they estimated, but there was no additional charge. Also they noticed loose tiles and secured those, so they won't be an ongoing issue. It is rare that you find a contractor so honest, so professional that you want to tell everyone you know...but these guys are it. I highly recommend them for whatever your roofing project may be.
Posted: 11/10/2010 • Link to this review
This is my fourth time having Tim of AVC Roofing respond to various roof problems I've had. I liked everything he did on the first repair and he has not disappointed me since. The last time he brilliantly discovered where water from the roof was coming from, and it wasn't the roof surface! That's what you get when you have an experienced, honest contractor. He could've told me, like others, I needed an entire new roof (which several did) but not Tim, he's too honest. The water was leaking in through the side walls above the roof and he was right. He saved me big money from further damage and his cost to repair was so reasonable, so low, I was flabbergasted. I've used him ever since. This time, end of September, 2010 we had a terrible hailstorm which broke our skylight and I know damaged our roof. I called Tim immediately, just after the storm passed and as always he called me back within minutes. He scheduled me immediately and showed up early. He replaced the skylight, repaired the roof and put everything back to normal in just a few hours of work for, once again, a very reasonable charge. He answers his own phone, comes to every job himself, quotes a fair and reasonable price, and does not take any advantage of you because you don't go up to the roof yourself to inspect. He's just an honest man who does an honest days work for an honest price. You WON'T find anyone better . . .
Posted: 10/14/2010 • Link to this review
I had a great experience with Tim and his crew on our roof repair. We had some damaged/dry rot on the underlayment of our tile roof. Tim arrived on time and explained the work that would be done with his reasonable estimate. A few days later - he arrived as planned with his crew and they completed the work very quickly. They asked if I had paint and offered to touch up some of the stucco where the roof adjoined the wall. They also replaced some missing/dislodged tiles (not part of the estimated job scope). We were very pleased with their work and would highly recommend
Posted: 7/26/2010 • Link to this review
When I needed several leaks repaired after a hard rain, I called AVC. They were 13 hours late arriving to the estimate appointment that was made over the phone. No call, no show until 6 AM the next morning as I am on my way out the door for work. The 2 representatives who showed up did not speak English well. They asked permission to assess the damage for the estimate. I agreed (SIGNED NOTHING) and went to work. Later I received a call stating the work had been completed and that I owed $3,000. I had never been given an estimate nor hired the work to be done. For several months afterwards, I received calls demanding credit card numbers. I demanded a bill of services be sent my address so I could review all repairs stated to have been completed. A bill NEVER arrived, and the very next month all leaks still present. I now have extensive damage to roofing and need to find a reliable company. I will never use AVC
Posted: 5/16/2010 • Last edited: 8/18/2010 • Link to this review
Tim was able to come out quickly and fix our roof when all other companies were telling us it would be 2-4 weeks before they could possibly squeeze us in. The price came in well under what we expected. Nice guy, good work and great price.
Posted: 4/01/2010 • Link to this review
AVC doesn't seem to like to do follow up repairs. I spent $2000 a little over a year ago for repairs that were guaranteed for 2 years by them. Roof is leaking in the same place they supposedly fixed and now ruined my interior ceiling. Called and left 4 messages with no return call. I'll be taking my $8000 for a new roof somewhere else. Buyer Beware
Posted: 3/31/2010 • Last edited: 8/18/2010 • Link to this review
Tim and his crew arrived on time, quickly identified the source of the leak, and repaired it within hours. The leak was a result of substandard work by the original builders. After they got under the tile the damage turned out to be much more extensive then expected. Over the 10 years since the house was built, rain water slowly ate away at the roofing materials all the way through the particle board. After the repair they looked over the entire roof and did some minor touchups and adjustments at no additional cost. We had a brutal continuous rain for nearly 12 hours the very evening after the repair with no sign of a leak. Tim and his crew work as a team and appear to have a great deal of mutual respect. This day in age, with all the con artists and short timers, it's great to see a group of guys who clearly enjoy what they do and do it well. We were extremely satisfied with the professionalism and results. The price was most certainly fair for the amount of work done.
Posted: 3/01/2010 • Link to this review
I am extremely satisfied with the work AVC did on my roofing repair. Very efficient in identifying and correcting the problem. Tim was happy to share his insights on roofing maintenance and repair, and gave honest feedback on what my expectations as a homeowner should be. Overall very pleased with the service and value.
Posted: 1/30/2010 • Link to this review
MALARKEY ROOFING PRODUCTS SPECIALITY ROOFING CONTRACTOR SINCE 2007, PDI ROOFING PRODUCTS SPECIALITY INSTALLER SINCE 2006, GAF BUILDING MATERIALS CERTIFIED ROOFING CONTRACTOR INSTALLER SINCE 2005, GAF BUILDING MATERIALS CERTIFIED "CANYON ROCK" STONE VENEER INSTALLER SINCE 2006, MEMBER ARIZONA ROOFING CONTRACTOR ASSOCIATION (ARCA) SINCE 2006, MEMBER BBB CENTRAL/NORTHERN ARIZONA SINCE 2005, TILE ROOFING INSTITUE CERTIFIED INSTALLER, GAF SOLAR ADVISORY COUNCIL 2008,