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Tried for over a week to get my lawn cut by this group. My initial call went unanswered; after 2 days, a follow-up call got a response next day. I was put off a week because he indicated he just couldn't get to me till then. I scheduled the appointment for the following Monday. Lawn was not mowed on Monday as agreed, I was not contacted to discuss any problems or issues. I called to inquire Monday (same day)...no response. Called again next day(Tuesday), finally a response that included the following statement: ‘I cant get to your backyard because my 36" mower is too large and I don't even own a push mower....guess I should have called you to tell you that'. I would only suggest Abracadabra if you have a large unobstructed yard that has no areas that might need a push mower....and you better be willing to wait a week or more for them to even come look at your lawn. If you have questions or need to schedule special services, customer service via telephone may be a significant issue. Not at all suggested, wont be using. It's not just mowing the grass!
Posted: 5/18/2010 • Link to this review