I found Absolute Home Improvement by reading the positivie reviews on Kudzu.com. Tommy arrived on time for both appointments (to give me an estimate and to do the work). He explained the process for repairing my ceiling and he performed the work in a timely manner. He did a wonderful job and left a clean work area. The cost was within the stated estimate. Thanks to Tommy and thanks to kudzu.com.
Posted: 1/08/2007 • Last edited: 11/13/2009 • Link to this review
Tommy came out on time as promised and finished the project in few hours as we expected. He did an excellent job in fixing our damaged door frame and also gave us suggestions on other issues as well. He explained me why my door frame was damaged and suspected that other door frames might have the same problem. Sure enough, he was right and we ended up having a minor damage in our back door frame too. Thanks to his judgement, I won't have any further damage in other door frames. The only negative factor that I thought was that he didn't clean up after his work. Considering his experience and other positive reviews, I am sure that it wasn't intentional.
Posted: 12/20/2006 • Last edited: 11/13/2009 • Link to this review
Due to the fact that I now need to respond to Tommy's fiction below, my review won't fit here, so I'll elaborate on all the details elsewhere. Here are the basic facts: Tommy did a lot of work for me, mostly small jobs. He appeared courteous, considerate, and knowledgeable, and he seemed like someone I could be comfortable having around the house for an extended period. Some things he did very well, some things he did just fair. Then I hired him for a larger, far more costly project. Unfortunately, he had misled me about his abilities with tilework, among other things. He did a poor job, and when I tried to talk to him about it, he got defensive and wasn't courteous at all. The whole story is here: http://absolutehome.blogspot.com/ and the pictures that go with it are here: http://new.photos.yahoo.com/va2k1/album/576460762351066385 I realize others on this site have a completely different experience with TommyŚmuch like I did at first, but this is the whole truth of my experience. Regarding Tommy's sallies into fiction below, if he ever refused to work for me, I wasn't in the room when he said it. Nor have I ever in my life said that "everyone"/someone/anyone was "out to get me". If you want the truth, take a few minutes to read it. http://absolutehome.blogspot.com/
Posted: 12/03/2006 • Last edited: 11/13/2009 • Link to this review
This is the third time this person has changed her review in two months. If you look at all of her reviews, you will see that 3 of 5 are negative. Unfortunately, she has had several venders to take advantage of her. She told me that she believes that everybody is out to get her. She failed to mention that I helped her with some issues she had with those venders. She even used a vender I recommened to her to help her. She also failed to mention that she asked me to help her remodel her kitchen on the last day I saw her and also to repair her chain link fence. I told her "no" because I didn't want to do any more work for her. Why is she doing this? I don't understand... My past reviews speak for themselves.
I completely disagree with the previous reviewer. My husband and I had asked Mr. Keith to come to our house on a Saturday morning to help us tile our screened in porch. We asked him to show us how to lay the tile and use his tools at little to no cost. Mr. Keith showed up first thing that morning and stayed with us all day until the job was complete. Mr. Keith even came back the next day to make sure we were satisfied with the job that was done. He was very informative and explained the entire job to us. We will definately use Mr. Keith for other jobs in the future. Please do not let the previous reviewer sway you from using Mr. Keith for your home improvement job.
Posted: 11/30/2006 • Last edited: 11/13/2009 • Link to this review
I called Tommy and he came out within a couple of hours and told me what I needed and when he could perform the job. He returned as promised and price was reasonble. I recommended him to my sister and he did great work for her as well.
Posted: 10/27/2006 • Last edited: 11/13/2009 • Link to this review
I recommend Tommy of Absolute Home Improvement for any handyman job! He installed a bathroom fan for me and I plan to use him again for other jobs I have around the house.
Posted: 10/26/2006 • Last edited: 11/13/2009 • Link to this review
We called Tommy with a problem that we had because another handyman messed up so badly and we had a home inspection the next day. He came out within two hours and fixed it up beyond my expectations! He also offered some free advice on some other things we could do before the inspector came out. Wonderful man, very polite, professional, and curteous. He truly saved the day for us!
Posted: 10/01/2006 • Last edited: 11/13/2009 • Link to this review
I would recommend Tommy for just about any job. I have used him three times and all three times he has been great, professional and reasonable Once was to repair hardiplank on side of the house, drywall repair, replacing wood after termite damage and other minor jobs. Second time was to repair a hole in the roof. Third time was to nail gutters and replace some wood framing. Excellent with everything. I have recommended him to at least 3 friends and they all say the same!
Posted: 9/20/2006 • Last edited: 11/13/2009 • Link to this review
Tommy is one of the most courteous and polite home maintenance professionals I've encountered. He took the time to ensure my wife and I understood the repairs and pointed out better solutions ...including repairs I could easily make myself. Tommy's prices are very fair and he was able to quickly make time for my repairs and finish them several days ahead of schedule. He does a great job!
Posted: 9/15/2006 • Last edited: 11/13/2009 • Link to this review
Tommy contacted me the day after I e-mailed and was able to start immediately on my door and wall repair and painting. His estimate was very reasonable, and he is professional, courteous, prompt, flexible and honest. His work is excellent and I'm delighted both with the result and to have found a home repair service I can trust. I gladly recommend him and will use him again.
Posted: 9/02/2006 • Last edited: 11/13/2009 • Link to this review
Whenever I called and emailed Tommy, I received an immediate courteous, professional response. He is the most pleasant person to do business with. The final price was as estimated. As others have stated, Tommy works very neatly, leaving no mess, protects the homeowner's walls, floors, and furniture. Tommy also kept his appointment time. And of course, his work was excellent and finished the job as promised. There needs to be more professionals like Tommy....wmsdeb1 in Ellenwood
Posted: 8/04/2006 • Last edited: 11/13/2009 • Link to this review
Tommy contacted me within a reasonable time after I e-mailed him, kept all scheduled appointments to the minute, and did a great job for me. Tommy is very personable and easy to do business with. He offered me money-saving, sensible advice for my repairs and answered questions about other home repair issues I had. I would definitely recommend this business and would use him again in a heartbeat!
Posted: 7/14/2006 • Last edited: 11/13/2009 • Link to this review
Work done was done quickly, correctly and neatly. Better yet he set a time and date and arrived when he said he would so I did not have to waste my time. Lastly he cheerfully provided some advice to help me in planning future projects I asked him about, including even suggesting that for specific reasons I might not want to do some of what I was planning.
Posted: 7/10/2006 • Last edited: 11/13/2009 • Link to this review
I had honestly given up on finding a handyman in Georgia. Everyone we called either no-showed, screwed up the job or some combination of the two. It was a nightmare until we found Tommy. Here is someone who takes PRIDE in his business, his work, his reputation. You can depend on Tommy and Absolute Home Improvement to give you a fair and accurate estimate for your job, show up ON TIME for both estimates and the actual work and to complete your job to your satisfaction and to clean up after himself before he goes. I am only too happy to be a reference for Tommy Keith and Absolute Home Improvement.
Posted: 7/10/2006 • Last edited: 11/13/2009 • Link to this review
We found Tommy to be very professional, knowledgeable, reasonable, timely and honest. He did a great job for us and kept us informed. We will definately use him again.
Posted: 5/21/2006 • Last edited: 11/13/2009 • Link to this review