December 2010 ARS Rescue Rooter a Plumbing Company contracted Absolute Remodeling to do some flooring, sheetrock and painting for me. Absolute, was to remove a toilet in order to replace new flooring in the upstairs bathroom. When the technician removed the toilet he broke the part that connects the pipe in the floor to the toilet. Absolute, ignored that they had broken the part and proceeded to replace the flooring. When the flooring was complete the technician contacted ARS, to reinstall the toilet. ARS came to install the toilet and noticed that the part was broken. ARS wrote up an estimate of $370.00. After going back and forth with the 2 companies Absolute finally decided to take responsibility to replace and repair the part. Because the flooring had already been put down the technician made the decision to repair the part to the toilet from the first floor ceiling instead of the floor where the piece was broken. This was a very small problem which ended up costing my insurance I, over $15,000 between 12/2010 and 3/2012. . I tried to contact Absolute Remodeling but they will not respond to my calls. In 3/2012 I had another problem where the toilet overflowed to the first floor. My entire kitchen and dinning room ceiling had clasped. The carpet in the den, the stairs and upstairs hallway has all been removed along with the flooring in the kitchen and 3 bathrooms has been destroyed. All due to the problem from 12/2010.
Posted: 5/02/2012 • Link to this review