Displaying 16-30 of 143
To say I am thrilled would be an understatement. We had pet stained carpet that was dirty and worn. Our carpet looks close to brand new - it is truly unbelievable. I just wish I hadn't waited so long to do it.
Posted: 12/30/2009 • Link to this review
Thank you so much! The time and care we put into each and every service appointment, combined with our RX-20 rotary extraction process, truly does produce amazing results. We spend the time necessary to ensure that your we don't just clean the carpets, but we actually get them CLEAN...there is a difference! We appreciate your review! -Courtney
Jason came out yesterday to clean my carpets. We had a very damaged part of our carpet due to cat pee. He came in and worked some magic by replacing the carpet with a scrap I had and cleaning the areas underneath the carpet. Now the area looks great and looks as though there was no issue. I really appreciated his hard work and attention to detail. Thanks and I will call again!
Posted: 10/30/2009 • Link to this review
Thank you so much! I am glad the cat-damaged area is no longer a problem and hope it will stay that way :) Definitely let us know when you need us again and we'll be happy to help! -Courtney
I called several carpet cleaning companies before I chose Accu Care. I went back to Accu care because of the knowledge and know how Courtney gave me over the phone. She accutally suggested I call other carpet companies and to ask them particular questions. I've been carpet cleaner educated!!! Jason came in and made an old, ugly, smelly carpet look practially brand new. I'm very pleased and will recommend Accu Care to all of my friends and family. get prices too!!!
Posted: 10/06/2009 • Link to this review
Thanks Betsy! We do recommend calling around to get detailed information when making your decision. We are confident that when you compare cleaning methods, services included in the quote, quality of customer service, and experience and dedication of the cleaning technician (which may be the most important factor of all!), you will come to the conclusion that Accu Care is truly the BEST value out there. We greatly appreciate your business and your review and wish you the best in your new home! -Courtney
Accu-Care cleaned and stretched my carpets over the summer. They cleaned 8 rooms and stretched the carpet in 3 of the rooms. The carpets look like new. I didn't think that they were very dirty but after they finished cleaning them they looked like they were brand new. My husband can't stand loose carpets and when he came home from out of town he was amazed. I was behind schedule in trying to get the cleaning and stretching setup and I had a small window in which I wanted to get it done. They were wonderful and worked with me to fit the work into my schedule. I will recommned Accu-Care to my friends and anyone else that asks. They did a great job and for a great price.
Posted: 9/24/2009 • Link to this review
Thanks, Mrs. R! I am glad that your husband was pleased as well and that we were all able to work together on coordinating the service while the house was empty-I know how much easier that is! We hope to talk to you next time you are ready for your cleaning and thank you so much for leaving a review. -Courtney
Don't call anyone else but Accu Care! Their professionalism, customer service and quality of work is the Best! Jason did Magic to my carpets and sofa. They look brand new again! Courtney is fantastic in the office, working around my schedule and making sure that everything is just perfect. They are the Best Of The Best! Thank you Accu Care for a superior job!
Posted: 7/29/2009 • Link to this review
Thank you so much! We love taking care of our customers! -Courtney
We had Accucare stretch and re-tack our carpet during one visit and clean our carpets during another visit. We were very pleased both times. Accucare answered all of our questions, gave us a competitive quote and provided professional service. I would recommend them to a friend.
Posted: 7/29/2009 • Link to this review
Thank you, Mr. F. I appreciate your feedback and wish you the best on the upcoming addition to your family. Please let us know if you need us! -Courtney
We called Accu Care to clean our carpet after our cats used the bathroom in the basement multiple times. After assessing our carpet, Jason from Accu Care suggested replacement rather than cleaning, due to the depth of the urine penetration. I decided to have Accu Care pull the up half of the carpet in the room and replace the whole section. The routine cleaning turned into an all day project. Accu Care did an incredible job. They removed the old carpet, disinfected and sealed the subfloor, replaced the padding and carpet, and cleaned our area rug and remaining carpet. The service was amazing, the employees were extremely friendly, and the price was very competitive. The carpet was meticulously pieced together and we could barely see the seam. I would not hesitate to call Accu Care again, and I recommend them to anyone who wants professional, timely, and reasonable priced carpet cleaning or installation. Thank you Accu Care for doing such a great job!
Posted: 7/18/2009 • Link to this review
Thank you for your review. I will keep my fingers crossed for you on the situation with the kitties. Let us know if we can help with anything! -Courtney
My husband and I recently purchased our first home and the carpets needed a little work. Not only were they pretty dirty, they were installed very poorly and were is desperate need of re-stretching. I decided to call Accu Care after reading all of the positive reviews, and I am so glad I did! When they were done cleaning and re-stretching the carpet, it looked almost brand new! And the service was outstanding. They fit us in on fairly short notice, answered all of my questions, ended up charging quite a bit less than the original estimate, and were extremely courteous. I would recommend Accu Care to anyone, and will definitely use them again the next time I need any work done on my carpets!
Posted: 6/23/2009 • Link to this review
Thanks so much for the review and congratulations on your new home. We appreciate the chance to work with and hope you enjoy your almost-brand-new carpets! -Courtney
I tried several carpet cleaning companies, but I was always disappointed. I just gave up. I decided to try accu care because of their score on KUDZU before I replaced my carpet. Well I don't need new carpet now they made it look wonderful!!! To top that off they were courteous, prompt and affordable.
Posted: 5/08/2009 • Last edited: 6/12/2009 • Link to this review
I am sorry about your previous bad experiences but am happy that we were able to meet your expectations and delay the carpet replacement. Thank you so much for your review and we'll look forward to working with you again! -Courtney
I had my carpets cleaned today and Accu Care was VERY professional and thorough in their cleaning. I was referred by a friend and I am so happy that they sent me in this direction. The carpets look awesome, and most important, I didn't have to do them myself! These are great people, I highly recommend them!
Posted: 5/06/2009 • Last edited: 6/12/2009 • Link to this review
Thanks, Ms. P! We appreciate the feedback! -Courtney
I found Accu Care through Kudzu and was THRILLED with the results. This was my first experience with Accu Care and I look forward to working with them for many years to come. They have extended the life of our carpet so that we can postpone replacing it for a few more years. Our carpet was given a "face lift" by re-stretching loose areas, then a thorough cleaning. Amazingly the color and texture are uniform again. Even in high traffic areas the color was restored and the texture brought back to life! Jason taught us how to clean spot areas so that we are not adding to the wear and discoloration. Our experience with Accu Care was great. In the past we had used other carpet services with mediocre results, but now that I have seen what can actually be done with a professional cleaning the bar has been raised! Thank you Jason, Mario and Courtney!
Posted: 5/04/2009 • Last edited: 6/12/2009 • Link to this review
That is GREAT! I am so glad that the carpets were restored so well--the longer carpet replacement can be delayed, the better :) With our power-streching repair service and rotary extraction deep cleaning, I am confident that if there's any life left in a carpet, we'll find it! Thank you so much for your review. -Courtney
I have use Accu Care several times. Their service is very good and I find their price competitive and fair. Very friendly husband and wife team that will bend over backwards, so to speak, to help you.
Posted: 4/25/2009 • Last edited: 6/12/2009 • Link to this review
Thank you for your feedback! -Courtney
This company is AMAZING! Every step of the process of working with them was a pleasure. I called a ton of companies & this was the only one that wasn't pushy, rude, or irritating. Courtney returned my call quickly, was so easy to talk to, and answered all of my questions. The owner and his assistant showed up at the beginning of my 2 hour window. They were at my house for about 3 hours cleaning roughly1500 sq ft of carpet. They left my carpet feeling soft & clean. They even left me with a bottle of carpet cleaner & a handy tip sheet for future stains. They were very professional & nice. I have tried at least a dozen of other carpet cleaners & this company is by far superior to any of the others that I have used in the past. I have experienced 45 minute carpet cleans before that were cheaper but you seriously get what you pay for. They did not try to "up-sell" me on any additional services. They honored the quote that they gave me over the phone. They insisted on moving my sofas for no additional charge. Thank goodness they did because there were about 10 dead ear wigs underneath one of my sofas. They even put small plastic pieces underneath all of the small furniture that they moved to protect my carpet. They brought with them big dryers, so my carpet dried rather quickly. This company has made me a customer for life. I will be using them now every 9 months as suggested by the owner. Just as an FYI, I read online that hot water extraction is the best type of carpet cleaning
Posted: 4/05/2009 • Last edited: 6/12/2009 • Link to this review
Thank you so much! I am very glad to hear the service went so well. We are always very careful to obtain the necessary information over the phone in order to provide an accurate quote for our clients. Nobody likes a bait and switch, so consumers must be careful when they receive "too good to be true" quotes. You are right--you DO get what you pay for! And we will always strive to be a cut above the competition through superior training, equipment, quality cleaning solutions and extra time spent making sure the best possible results are delivered to our clients. Thank you again! -Courtney
We had AccuCare come out before we welcomed a new addition into our family in October. Jason and Mario did a fantastic job, covering every possible inch of carpet. As a young family with a three year old, our carpets were not in the best shape. Luckily, AccuCare did such a fantastic job the carpets look new again. They even managed to clean a chair that had been through the ringer so well, that I have felt totally comfortable using it as my "comfort" chair in the baby's room! We were VERY pleased and will definitely be using them again!
Posted: 3/26/2009 • Last edited: 6/12/2009 • Link to this review
Thank you for your review and congratulations again on your growing family! -Courtney
I called another company recommened on Kudzu,and then I called Accu-Care. Accu-Care was half the price. They did a professional job, worked three straight hours, and the carpets are now free of pet urine, cat vomit, and clay stains. I will call them again when needed.
Posted: 3/22/2009 • Last edited: 12/05/2009 • Link to this review
Our general cleaning agent that is used for cleansing the carpets in homes and businesses is a certified green cleaning product that contains no detergents, dyes, or perfumes. We choose certified green spotting and specialty treatments when possible as well. We also recycle all of our excess papers and product packaging. We firmly believe that "every little bit counts!" and are willing to do our part to benefit our community and the earth.