Went in to find a part for my faucet and waited for quite a while to get service. Finally asked an employee stocking a shelf and was told he would have to find someone to help me. (which never came) I asked the cashier if she could get me some help and she told me there were only 3 of them there. I spent 20 minutes in this store and left without my part. When I asked for the Ace corporate number I was told they were not actually an ACE store even though it says Ace on the sign outside. I won't be coming back to a Westlake store again if this is the norm.
Posted: 7/19/2009 • Link to this review
Shelfs are always stocked and the staff is helpful. Clean store. Was at my father in laws one saturday and needed a nut and washer combo, they had just what we needed. Nice selection.
Posted: 11/02/2007 • Last edited: 1/02/2008 • Link to this review