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I waited for this company for several weeks and I am not sorry for that. It was so worth the wait, with all the rain this area has had in last months they were backed up but came as sooon as they could. The crew was very thoughtful to me with taking extra time to explain all they were going to do and after they finished explaining things they found so that I would be aware. Since it is not often that someone climbs on their roof. I was impressed with the extra effort and concern they should to a new homeowner. This was my first time having gutters cleaned, but I will be back in the fall. This is the company I will certainly call for that cleaning also. Do not hesitate to call Action Gutter Cleaning they impressed me.
Posted: 8/06/2013 • Link to this review
I have had my gutters cleaned before but never have I gotten the professional job that Action Gutter did for me. The crew was on time and courteous, and very efficient. When I went outside to look after the finished I was more than happy with everything I saw. Then the heavy rains came again and the gutters & downspouts lowed like they did when they were first installed. I will be back for another cleaning this fall. Customer service was better than I expected when I made the appointment they were helpful with all my questions and concerns then the crew I had at my house was fantastic.
Posted: 7/31/2013 • Link to this review
Thanks Rita it was our pleasure look forward to hearing from you this fall.
This is my first time being on here but I thought I owed it to this company, due to that of how happy I am. (It took me forever to get log in). With all the rain we have had my in the past few months we were having all kind of overflow and our gutters pulling away from the fascia (I think that's the word)I called around to many gutter cleaning companies whom don't answer their phones Action Gutter Cleaning did. The girls in the office took the time to answer all my questions and said they would send someone out to look at our situation and he came out that very day. Skip knock on my door and walked me around the house and showed me the problem areas and what issues we were having .The girls in the office called me back that same day put on the books and everything was exactly done the correct way it should be. Customer service A+ Quality Workmanship A+ and the guys that came out were so nice and did a GREAT JOB .ANYONE LOOKING FOR A GOOD COMPANY Action Gutter Cleaning is the ONE.
Posted: 7/25/2013 • Link to this review
I will never use Action Gutter cleaning again, not only did it take a month for them to come out, but they did not do what I asked, which was to replace the gutter guards they took out on the 2nd story. I had also asked them to add gutter supports and I had even been given a quote for the supports and it was written on my work order. It is my belief that they wanted an excuse to charge me for another trip out. They are not to be trusted!
Posted: 7/24/2013 • Link to this review
Sorry your disappointed but lets tell the truth. It was 2 weeks you had to wait and not a month. We have had alot of rain these past few months we have lots of customer's sorry again it took two weeks to get to you. As far as your gutter guards you said nothing regarding this when you made your appointment you ask my guys to this when they were at your home. I or the crew knew anything about replacing any guards at all. As far as we did not do what you asked which was for a 5 foot section you stated when you spoke with me to make the appointment turned out to be the whole home needed to be re-secured. We cannot guarantee the 5 foot section because the whole house needs to re-secured. We give our crew ample enough time to complete all jobs daily if we had done all the work you wanted another customer would not have gotten done. We could have had them come out the following day to do all that you wanted but NO some customer's you can't make happy no matter what we do or offer to them.
I had a section of gutter come detached from the house with the recent wind and rain. Called Action Gutters and got the most helpful and honest customer service person I have talked to in a long time. Rennie (I think is her name) listened to my problem and set to have someone out to look at it that day. Got the quote the following day which was very reasonable and then they were able to have someone out the following day to fix the issue. I was so pleased with the initial response I asked them to clean the gutters as well. The crew that showed up to fix the gutter and clean them was right on time and extremely professional. I love the fact they did not try to upsell or make me feel cheated in any way and the follow up they gave was great. One of the greatest service companies I have dealt with in a long time. Highly recommend them.
Posted: 3/14/2013 • Link to this review
Thank you, we take alot of pride in providing honest customer service. We want our customers to be able to refer us to their family and friends and neighbors. Thank you, please feel free to call us if you have any question and we look forward to hearing from you this fall.
Had gutter cleaned n repaired/reattached from heavy rainstorm. Excellent workmanship. Rennie in front office is the best n so friendly. Honest - as they won't try to oversell you something u don't need. Really feels like they have ur best interest n definitely have my repeat business for gutter cleaning next year.
Posted: 1/24/2013 • Link to this review
Thank you, We have really GREAT employees. We take alot of pride in taking care of our customer's.
I was able to schedule appointment on line. They contacted me back with a appointment later that week . They came out while I was at work and it was really nice to come home to find the roof and gutters clean with no mess left behind. Thanks again... I will make my neighbors aware of who we use for our gutters.....
Posted: 1/22/2013 • Link to this review
Your Welcome Sherry we look forward to hearing later this year. Let us know if you have any other issues in the future.
Called for gutter cleaning and they got me in that week. Guys did a great job and cleanup was great also.I would refer them, I have already booked my next gutter cleaning..
Posted: 10/30/2012 • Link to this review
Thank you Mrs Reilly
Got a great price on cleaning and they showed up on time.First contractor in a long time that was on time and did not try and up-sell us. They were honest and did a nice job. Will share the info. with our church and its members.
Posted: 10/30/2012 • Link to this review
Thanks Mike it was our pleasure. We look forward to continue business.
Action Gutter Cleaning are always really GREAT. They do a good job and clean up afterward. You can't even tell that they were here, except that the gutters are clean. I'm a repeat customer.
Posted: 10/26/2012 • Link to this review
We had our gutter guards installed on this past Friday and this crew was simply amazing. The clean up was spotless, the prices were reasonable, the professionalism was a A+ and I am glad we chose this company to service our home
Posted: 5/07/2012 • Link to this review
In my opinion,finding good contractors that are fully licensed and fully insured and have great ratings is often hard to come by. I know that are a lot of other companies that do this line of work, but in my professional and honest opinion Action Gutter has a great crew that is professional and extremely polite and the booking process is always quick and pleasant via online or phone. I have been a customer for 2 years and I am happy to say that all of my neighbors are too!
Posted: 4/30/2012 • Link to this review
Living out of State and scheduling trust worthy service men to my parents home in Georgia is always a challenge. I called this company after seeing thier reviews on Kudzu, Yelp, BBB etc. They serviced my elderly parents home on yesterday with installation of new gutters. I am extremly pleased with the price and the quality of customer service and care that my parents recieved. Thanks Action Gutter for taking care of my parents in my absence!
Posted: 4/20/2012 • Link to this review
My Inlaws gave my Husband and I a gift certificate to get our gutters cleaned with Action Gutter. They came out on this morning and I wanted to express my many thanks to the crew who was very customer service friendly and upbeat on this morning. Thanks again for a great job
Posted: 4/16/2012 • Link to this review
Action Gutter did an excellent job. They were on time for the appointment. The cost was very affordable, and cleaned up afterwards. I immediately arranged for yearly gutter cleaning because of the excellent service I received.
Posted: 4/03/2012 • Link to this review