I saw this person's review but decided to try Bernice anyway as she was closer to me than others. I went twice and was disappointed with her service. When she finished I looked in the mirror to check that she got them all. When I pointed out to her that she didn't, she was immediately snappy and said she was going to have to charge me for more time. She is not a professional at all.
Posted: 12/14/2008 • Link to this review
Bernice is the woman who runs this place all her own. She doesn't wear gloves for beginners and she is extremely moody. She ALWAYS picks up the phone when she is working on a client as well. Myself and a friend used to go to her and now we don't go there anymore. If she is having a bad day, she takes it out on you and she burned my skin twice. She is very old and difficult to deal with to say the least and never wants you to tell her what area you'd like her to work on. She will get pissed off. It seems that they didn't teach her customer service at her school. She has no respect for clients. Glad i am no longer dealing with her.
Posted: 5/13/2008 • Last edited: 1/27/2009 • Link to this review