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Awful! I moved to Georgia in 2006 and had the same, small company picking up my garbage, never had one bit of problems with them. The week this big company comes in and takes over, it all goes downhill!! They did not pick up my trash, I called twice and then the following week when it happened again, they were rude and told me I couldn't get it picked up because I didn't call in one day. So I decided to cancel the service, the lady was very rude. 10 days later, they come to pick up their can, STEAL my personal can and throw all the trash on the road. This is a big company that was praised in the local paper?!? No thank you, give me the guy who started off picking up my trash in his truck. I still do not have my personal can back, despite multiple calls to the company's local manager and I have several weeks of paid service that I never received. DO NOT USE THIS COMPANY!! THEY ARE AWFUL!! I wish I could give them less than one star!
Posted: 3/07/2016 • Link to this review
This company does not deserve even 1 star! My trash company sold my route to Advanced Disposal earlier this year, and I had no problem for about 6 months until they suddenly quit picking up my entire street with no explanation or concern about the lack of service. My neighbor and I have had to essentially harass their customer service for consecutive weeks to get our trash picked up 3 days late, and this week it is being left to sit over the weekend because the SUPERVISOR who was supposed to pick up today (already 3 days late) never showed! They do not respond to their online complaints nor do their customer service representatives do much to help when you call. I'm calling a new service and dropping this horrible company as soon as possible!
Posted: 10/24/2014 • Link to this review